This Privacy Policy explains how Falcon Towing Enterprises LLC (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you use our towing and roadside assistance services.
Information We Collect Personal Information:
- Name, phone number, email address, billing address, and identification details.
- Location Information: Real-time GPS location or manually provided location to deliver services.
Vehicle Information:
- Make, model, license plate number, VIN (if necessary), and condition of the vehicle.
Payment Information:
- Credit/debit card details or other payment method information.
Service Details:
- Information related to the service request, including time, location, and nature of assistance needed.
Technical Data:
- IP address, browser type, device information, and website usage data (if applicable)
- How We Use Your Information Provide towing and roadside assistance services
- Dispatch drivers and locate your vehicle
- Process payments and send receipts
- Sharing of Information Service Providers:
- Drivers, dispatch systems, and payment processors necessary to fulfill services
Legal Authorities:
- When required by law or to protect rights, safety, and property
- We do not sell your personal information.
- Data Retention
- We retain your information only as long as necessary.
- Your Privacy Rights Access or request a copy of your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to or restrict processing
- Changes to This Privacy Policy We may update this Privacy Policy from time to time.
- Changes will be posted with an updated effective date.
Contact Us If you have questions or concerns about this Privacy Policy, please contact us:
15442 Ventura Blvd., Ste 101, Sherman Oaks, CA 91403
(949) 379-8280
admin@towingfalcon.com